Frequently Asked Questions

Everything you need to know about shopping with Alternative Batteries

What is the shipping timeframe for my order?

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for faster delivery.

How do I return or exchange an item?

We offer a 30-day return policy on all unworn items with original tags. To start a return or exchange, please visit our online Returns Portal with your order number and zip code.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Afterpay.

How do I ensure I'm ordering the right size?

Each product page features a detailed 'Size Guide' button. We recommend comparing your body measurements against our specific garment dimensions to find your perfect fit.

Are your materials sustainably sourced?

At Alternative Batteries, we prioritize eco-friendly fashion. Over 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.

Can I track my order in real-time?

Yes. Once your order ships, you will receive an email confirmation with a tracking link. You can also view your order status by logging into your account on our website.